Sign in to your buyer dashboard, open Purchases or Downloads, select the template, and generate a protected download link.
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Quick routes to the most common Aveno support topics.
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Downloads & updates
Access purchases, regenerate links, and install the latest versions.
View help → ◇Licenses & usage
Understand Personal, Commercial, and Extended license rights.
View help → ⚙Setup & customization
Install, edit, deploy, and adapt your template with confidence.
View help → ✦Account & billing
Get help with invoices, payments, refunds, or account access.
Contact support →Popular guides
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Browse all answersFrequently asked questions
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When updates are included in the product listing, eligible buyers can download the newest version from their dashboard without purchasing again.
Use Personal for one non-commercial project, Commercial for one client or business project, and Extended only for the broader use specifically described in the product license.
No. Purchasing a license does not transfer ownership of the original template or permit redistribution of its source files unless the license explicitly states otherwise.
That depends on the template. Each listing should clearly state the technologies used, required software, documentation level, and whether no-code customization is available.
Aveno support covers the purchased product and documentation. Custom development can be offered separately when available and should be quoted before work begins.
Open the Invoices section in your buyer dashboard. You can view or download invoices linked to completed orders.
Refund eligibility follows Aveno’s published refund policy. Digital products may have specific conditions, so include the order number and a clear explanation in your request.
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Order-aware supportAdd an order number when the issue concerns a purchase.
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Useful attachmentsInclude screenshots or error messages when available.
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